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Features

Versatile, flexible and extremely adaptable. – Here is a feature list of our transformpbx, the web-based management interface for FreeSWITCH:

Multi-tenant /
Multi-client capable

  • Separate domains for multiple companies or departments
  • Separate dial plans, users, numbers and mailboxes for each client

User and Extension Management

  • User and extension management
  • Flexible Rufweiterleitungen, Durchwahlen, Anrufgruppen
  • Hot desking and BLF (Busy Lamp Field)

Voicemail & Messaging​

  • Voicemail with email notification and web access
  • Voicemail transcription (optional via third-party provider)
  • SMS/MMS integration possible (depending on provider)

IVR / Auto-Attendant

  • Multi-level voice menus and time
  • Call menus with DTMF navigation
  • Configurable voice announcements and music on hold

Call-Routing & Dialplan

  • Powerful, rule-based dial plan editor
  • Least-cost routing, time and date criteria
  • Failover routes, black/whitelist

Conferences & Collaboration

  • Audio/video conferences with PIN protection
  • WebRTC support for browser-based participation

Call Centre / ACD

  • Queues with agent status (logged in/out)
  • Real-time statistics and wallboard
  • Skill-based routing, SLA reports

Security & Encryption

  • TLS & SRTP for encrypted SIP communication
  • Fail2Ban integration and IP access lists
  • Multi-level user roles & rights

Integration & APIs

  • RESTful API for provisioning & automation
  • Support for provisioning SIP phones (e.g. Yealink, Poly)
  • Webhooks and event socket (FreeSWITCH-ESL)

Reporting & Monitoring

  • CDR (call detail records) with filter and export
  • Live call monitoring & channel statistics
  • Real-time dashboard

Flexible Deployment

  • Supports common Linux distributions (Debian, etc.)
  • High availability / cluster options

Open Source

  • Free of charge & flexibility
  • Customisability
  • Active community & plugins
  • Independence from proprietary providers
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