Feature-Infos – opentelecom.de

Our transformpbx is able to operate several independent ‘telephone systems’ on one server.
Example: An IT service provider can set up separate telephone environments for different companies or departments – including separate users, numbers and settings.

Each employee is assigned an extension, i.e. their own direct dial number and a login account for their telephone or softphone. This allows calls to be forwarded internally, call forwarding to be set up or employees to be grouped together, e.g. for support.

If no one answers, the caller can leave a message. This voicemail can be sent to you by email or listened to directly via a web interface.

This is the classic ‘Press 1 for sales, 2 for support’. An automatic voice menu greets callers and directs them to the right place depending on their selection – even according to the time of day or day of the week.

Here you can specify wie how calls wil be processed;

which numbers are allowed
how a call is redirected at a certain time what happens when a line is busy.

These rules can be very simple or very complex.

Multiple people can dial into a shared conference room.
Options such as moderator PINs, recording and even video are available.
Convenient for meetings without having to rely on external services.

Ideal for hotlines or support teams: Calls are first placed in a queue until an available employee is ready to take them.
Our transformpbx shows in real time how many callers are waiting and for how long.

Calls can be encrypted so that no one can listen in. There is also protection against automated attack attempts, e.g. through IP blocking and role rights, so that only authorised persons can change settings.

Our transformpbx can work with other programmes:

Automatic setup (provisioning) of telephones
Connection to customer relationship management (CRM) systems
Own apps or scripts via a programming interface (API)

All calls are logged: Who called when and for how long?
These call detail records (CDR) help with billing and analysing utilisation.
A live dashboard shows current calls and system status.

Our transformpbx runs on standard Linux servers and can grow from small offices to very large telephony environments. It can be run on a single computer or for high availability

As an open source solution for IP telephony, Our transformpbx offers several key advantages

Free of charge & flexible: The software is open source and can be used free of charge. You can customise and expand it without licence fees and run it on your own hardware or in the cloud.
Customisability: Thanks to its open architecture, the system is easy to configure – e.g. for your own dial plans, IVR menus, call centre functions or client environments.
Active community & plugins: A large community provides regular updates, security fixes and numerous extensions, meaning you are not tied to a single manufacturer.
Independence from proprietary providers: You retain full control over data and infrastructure, avoid vendor lock-in and can integrate other open source tools (databases, monitoring, etc.).

In short: transformpbx combines the functional diversity of a professional VoIP telephone system with the freedom and cost efficiency of open source.